Product/Service - FirstWatch software: Real-time Dashboards, Data analysis & Automated alerting from existing (or new) Public Safety data systems like: CAD, ePCR, ProQA and RMS—all based on user-defined criteria related to:

·         Response Times, Key Performance Indicators / Beach Marking & Scorecards

·         Situational Awareness

·         Automated Notifications / Early Warnings

·         Regional Data Aggregation & Sharing

·         Pandemic / Public Health Surveillance

·         Bioterrorism / WMD

Service area: United States, Canada & Internationally

Available to: All current NCEMSC members

Description:  When Minutes Count…It’s What You Know and When You Know It!

FirstWatch is commercial-off-the-shelf (COTS) software that enables real-time Dashboard views & data analysis for statistical trends, patterns or geographic clusters of incidents, based on user-defined criteria – from a Situational Awareness, Homeland Security, Public Health or Operational standpoint (including performance and other quality measures).

Once a user-defined sentinel event, volumetric trend or geographic pattern is detected, FirstWatch will automatically alert user-defined personnel via email, pager, SMS text-message or fax. Alerted personnel can use the FirstWatch real-time data views to determine the nature and significance of the event and take appropriate steps to warn and protect the public (as well as first responders), if necessary.

FirstWatch analyzes real-time data from 9-1-1 (EMS, Fire and Police) CAD systems, ProQA, RMS, Paramedic ePCR’s, Nurse Call Triage, Hospital Emergency Departments, Hospital Diversion systems, Poison Control Centers and more - in real time, automatically!!

Chosen by agencies in close to 90 metro areas across the US and Canada (representing more than 62,000,000 + citizens) FirstWatch is the recognized leader in real-time public safety data analysis & automated alerting. See real world examples of usage and Case Studies at: www.firstwatch.net